Welcome to MARGEL CONSULT LTD. By accessing and using our website and purchasing products from our online store, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase. If you do not agree with any of the terms, please refrain from using our website or making a purchase.
1. General Information
- Company Name: MARGEL CONSULT LTD
- Website: www.margel-store.com
- Contact Information: +44 (750) 858 5636 or
This email address is being protected from spambots. You need JavaScript enabled to view it. - Registered Address: 108 Norfolk Street, Wisbech, England, PE13 2LD
2. Product Information and Availability
We make every effort to ensure that the information presented on our website is accurate and up-to-date. However, we do not guarantee that all products, descriptions, or prices are completely error-free. All product availability is subject to change, and we reserve the right to discontinue any product or service without prior notice.
3. Ordering and Payment
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Placing an Order: By placing an order on our website, you make an offer to purchase the products in your cart. Once we receive your order, we will send you an order confirmation email. This is not an acceptance of your offer but an acknowledgment that we have received your order.
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Payment: We accept payment through secure methods, including credit/debit cards and other payment gateways. By submitting your payment information, you confirm that you are the authorized holder of the payment method and agree to pay for the items in your order.
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Order Acceptance: An order is considered accepted by us only when we ship the products to you. Until then, we reserve the right to cancel or modify any orders at our discretion.
4. Pricing and Fees
All prices listed on our website are in EURO (ISO code: EUR), US Dollars (ISO code: USD) and Pound Sterling (ISO code: GBP) and include applicable taxes unless stated otherwise. Shipping and handling fees are additional and will be calculated at checkout based on the delivery address.
We reserve the right to change prices at any time without prior notice, but any price changes will not affect orders that have already been confirmed and shipped.
5. Shipping and Delivery
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Shipping Policy: We strive to process and ship your order as quickly as possible. Shipping times may vary depending on your location and the availability of products.
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Delivery Times: All orders will be shipped within 8 working weeks of the order confirmation. While we aim to meet this timeframe, delivery times may vary due to unforeseen circumstances. Any additional charges for shipping, including customs or import duties, are the responsibility of the customer.
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Shipping Costs: Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
6. Returns and Refunds
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Return Policy: We offer a return policy for products in their original, unused condition. If you are not satisfied with your purchase, please contact our customer service team within 14 days of receiving your order for a return authorization. Some products may be non-returnable for hygiene or safety reasons (e.g., opened or used e-bikes and gym equipment).
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Refunds: Once a return is received and inspected, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please note that shipping fees are non-refundable unless the return is due to an error on our part.
7. Warranty and Product Support
We offer warranties on certain products as specified on the product pages. The warranty covers defects in materials and workmanship but does not apply to damage caused by misuse, accidents, or improper maintenance.
For product support or warranty claims, please contact our customer service team.
8. Intellectual Property
All content on our website, including text, images, logos, product designs, and other materials, are the property of MARGEL CONSULT LTD and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
9. Limitation of Liability
To the maximum extent permitted by law, MARGEL CONSULT LTD is not responsible for any damages, losses, or expenses arising from the use or inability to use our products or website, including any direct, indirect, incidental, special, or consequential damages.
10. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
11. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of United Kingdom. Any disputes or claims arising from or related to these Terms and Conditions will be resolved through binding arbitration in London, England, except where prohibited by law.
12. Modifications to the Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting. Please review these Terms regularly to stay informed of any updates.
13. Contact Us
If you have any questions about these Terms and Conditions or need assistance with your order, please contact us at:
MARGEL CONSULT LTD
108 Norfolk Street, Wisbech, England, PE13 2LD
+44 (750) 858 5636
By using our website and placing an order, you agree to abide by these Terms and Conditions. Thank you for choosing MARGEL CONSULT LTD.